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Didn't receive the confirmation email

What to do when the email to confirm your new Consent Studio account doesn't arrive

Last updated About 2 hours ago

When you create a Consent Studio account, we send a confirmation link to the email address you signed up with. Until you click that link, you'll see the Verify your email page. The email has the subject "Confirm your Consent Studio account" and a Confirm my email button.

The email didn't arrive

  1. Check your spam or junk folder, and any other inbox tabs or filters.

  2. On the Verify your email page, click Resend it to get a new confirmation email.

  3. Check that the address shown on the page is correct. Signed up with the wrong address? Click Sign out and start over and register again with the right one.

Still no email?

Contact us at support@consent.studio. To protect your account, we first need to confirm that the email address is really yours. We do this by sending a separate email to that same address. Once you've received it, we can help you further.