How to accept an invitation
Did you get invited to manage a domain in Consent Studio? Learn more
Last updated About 8 hours ago
Accepting a collaboration invitation on Consent Studio
When you are invited to collaborate in a domain, you will receive an email notification with the option to accept or decline the invitation.
Each invitation is valid for 90 days.
It's important that you register your Consent Studio user account using the same e-mail address as which you have received your invitation on. Otherwise, the invitation will not show.
In addition to the email, the invitation will also appear within the platform. This is especially useful in case you can not find the invitation in your mailbox.
If you already have an account, you can view and accept the invite by navigating to Add new site in the domain selector dropdown. A quick way to access this page, is by visiting https://consent.studio/app/new.
If you are a new user (you don't have an account yet), you will see the invitation immediately after logging in for the first time (as shown in the image below).
Choose to either Accept or Decline the invitations using the dedicated buttons.

Asked to enter a domain instead of seeing your invitation?
If your account isn't connected to a domain yet, Consent Studio shows the screen for adding a new domain after you log in or sign up. Your pending invitation appears as a card at the top of that screen. Accept it there.
Don't see an invitation card? Then you are most likely logged in with a different e-mail address than the one you were invited on, or the invitation was already accepted, declined or withdrawn. Don't enter the domain yourself: it is already registered, so you will get the message "The domain has already been taken."
Instead, log out and log in or register with the exact e-mail address the invitation was sent to. If you're not sure which address that is, or the invitation is no longer there, ask the person who invited you to send a new one.
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