Resolve common challenges with our without our team.

Troubleshooting & Contact

Common Issues & Solutions

"My consent banner has stopped showing"

I have questions related to Google Consent Mode and/or Google Tag Manager

When you need to talk to an consent.studio team member

How to get in touch with Consent Studio

Feedback

Roadmap

Changelog

Consent Studio Dashboard

Consent banner for user data processing on websites

Web Consent Banner

These articles cover the basics of the consent.studio Consent Management Platform.

Getting Started

Find the best route towards implementation

Start Here: How to install Consent Studio on your website

Different methods of implementing Consent Studio on your website

Implementation

Configuration and implementation go hand in hand

Configuration

Explanations & Vocabulary

All about top level domains and subdomains

Domains

A commonly asked question is: "can I add my subdomains?" Domain Aliases is the functionality you are looking for!

How Domain Aliases (and subdomains) work in Consent Studio

How consent can be shared across multiple domains

Cross-domain and cross-subdomain consent sharing

All about the "Domain aliases" section in the "Manage Domain" settings panel.

What are domain aliases in Consent Studio?

Localisation

Managing the multi-language implementation

How to translate the Consent Studio components on your website

How to use geotargeting with Consent Studio

How to use geotargeting for your cookie consent banner

Disable the Consent Studio banner for visitors outside of the EU

A article on how to add languages to your banner

How to add more languages to your banner

An article that explains how you can make translations for your cookie explanations.

How to translate your cookie explanations

Dive deeper into Consent Studio in relation to GTM and Google Consent Mode

Google Services

dataLayer events: use Consent Studio as a trigger for GTM Tags

Decide whether or not you want to use Google Consent Mode or not.

Enable or disable Google Consent Mode

All about connection the Consent Studio CMP with third-party apps and frameworks

Integrations

Integrate with third-party platforms and apps, including Shopify Customer Privacy API and Microsoft Clarity Consent Requirements.

About built-in integrations

Use Consent Studio as your Consent Management platform to accommodate to the cookie consent requirements of Microsoft Clarity

Microsoft Clarity Cookie Consent Requirements x Consent Studio CMP

Use Consent Studio as your Consent Management platform to submit to Shopify's Customer Privacy API

Shopify Customer Privacy API x Consent Studio CMP

Use Consent Studio as your Consent Management platform to integrate with the Meta Pixel Consent API

Meta Pixel Consent API x Consent Studio CMP

Apply correct consent decisions in WordPress plugins that listen to the WP Consent API.

WP Consent API x Consent Studio

Use Consent Studio as your Consent Management platform to accommodate to the cookie consent requirements of Matomo

Matomo Consent API x Consent Studio

Apply correct consent decisions in Shopware Analytics by enabling the dedicated integration in Consent Studio

Shopware and Shopware Analytics Consent API x Consent Studio CMP

Apply correct consent decisions in the TikTok Pixel by enabling the dedicated integration in Consent Studio

TikTok Pixel Consent API x Consent Studio CMP

Apply correct consent decisions in Piwik PRO by enabling the dedicated integration in Consent Studio

Piwik PRO Consent API x Consent Studio CMP

How Consent Studio interacts with your users/visitors

User Experience

Simplify your banner by disabling empty consent categories

How to disable consent category toggles for categories that you don't use

Further Compliance

Activate external scripts, media and iframe elements based on granted or missing consent

Enable or disable sources based on granted consent

Inline scripts can be activated depending on granted or denied consent

Enable or disable inline JavaScript based on consent

Using a code snippet, you can share an overview of the cookies and tracking technologies used on your site.

How to place the Consent Studio cookie and tracking technology declaration on your website

Developing a cookie consent banner that can be understood and used by anyone

How Consent Studio is working towards digital accessibility

Details about escape key behaviour in the Consent Studio CMP banners.

Accessibility: how the escape key works

Learn more about autofocus and focus loops in Consent Studio CMP

Accessibility: autofocus and focus loops

How we announce banner changes to screen readers

Accessibility: screen reader announcements

Consent Reprompting and HTTP Consent Cookies

Data Capture & Retention

Configure our unique HTTP Consent Cookies feature with Cloudflare

How to configure your CDN to support HTTP Consent Cookies

An article that explains what Consent Reprompting is and how to configure it

How to configure Consent Reprompting

Understand our platform better on a technical level

Advanced

Directives to add when using Consent Studio

Content Security Policy (CSP) instructions

Features on how to handle the Consent Studio consent banner in inline frames

Handling consent banners in iframes

Consent Studio is compatible with CORP headers

Using CORP headers (Content-Origin-Resource-Policy)

A article that explains how to test your banner locally

Local development options

SDKs & Code

JavaScript: API

Use our JS events as triggers for custom logic

JavaScript: Window Events Overview

Use links to trigger banner Consent Studio elements to show

HTML: Attributes & Links

The Consent Log stores all proof of unique user consents

Consent Log

Learn how the consent log can be used and searched

About the consent log

Exporting the Consent Log

Web Tracking Technology & Compliance Scanner

Scanner

Exclude our cookie scanner from your analytics data and/or whitelist our servers to make scans possible in the first place

Scanner IP addresses

How to solve issues that have been detected by Consent Studio

About Web Recommendations & Troubleshooting

About accounts, domains, plans and the partner program.

Accounts, Billing & Partnerships

By linking domains, you will combine subscriptions and get only one periodic invoice

How to link domains and combine subscriptions

About domain name changes

About automatic domain removal in Consent Studio

When will my domain be automatically removed?

All about the Consent Studio pricing plans

Plans

Consent Studio Essential

Discover the professional Consent Studio plan

Consent Studio Professional

User Accounts

About automatic removal of your personal data with Consent Studio

When will my user account be automatically removed?

Information, troubleshooting and guides around billing matters

Billing

Getting to your invoices in Consent Studio is easy — here's how!

Finding my invoice

Add a PO number to your invoices from Consent Studio

Adding PO numbers to invoices

Discover which payment methods are accepted by Consent Studio

Payment methods

How to change your billing information

A quick guide on how to invoice clients directly via the platform

How to invite someone to subscribe to a Consent Studio plan

How to collaborate on sites in Consent Studio with colleagues

Collaboration

Manage Consent Studio on multiple domains from one account

How to manage multiple domains

Invite colleagues, partners and advisors to collaborate on your domain

Inviting collaborators to manage your domain

Did you get invited to manage a domain in Consent Studio? Learn more

How to accept an invitation

Legal

Privacy Policy

The terms and conditions of Consent Studio

Terms and conditions

This disclaimer applies to all our services

Disclaimer

Partner Program

A article that explains how you can become a Consent Studio Partner

How to become a Consent Studio Partner

The benefits that you get as a Consent Studio Partner

Benefits for Consent Studio Partners

Connect with our API for bulk domain management.

We have several APIs available. Learn more about them.

Available APIs

API for resellers to programmatically register sites with us

Reseller API (v1)

The New Standard in Consent Management

Help Center

Improved

Fixed

consentstudio

In Review

Planned

In Progress

Completed

Rejected

User Experience & Managed Styling

Digital Accessibility

Behaviour & Compliance

Backlog

Next up

Done

Web CMP Roadmap

Monitoring Roadmap

Best regards,{{admin.name}}Consent StudioVallonic B.V.Lange Nieuwstraat 1725041DJ TilburgThe NetherlandsPhone: +31 (0)416 788 118E-mail: support@consent.studio