Hide empty consent categories inside your (cookie) consent banner

Context

Consent Studio is built around three core categories of tracking technologies (and therefore, three categories of consent):

• Functional

• Analytics

• Marketing

There are scenarios in which you are by law not allowed to use marketing cookies or where you simply do not use them. This could be the case when you act as or on behalf of a government body, like a municipality, or a organisation that processes sensitive personal data, such as a hospital, municipality or a religious institution. Or perhaps, you just want to make your cookie banner as simple as possible.

How to hide empty consent categories

First, log in to Consent Studio. You can use the button below.

Open your dashboard

If you have access to managing multiple sites from your account, make sure that you are editing the correct site. You can switch sites from the site menu in the top left corner of your screen. More information about managing multiple sites and switching between them can be found here.

In the navigation menu, open the Banner dropdown and open the Behaviour panel.

In the General tab, find the Checkboxes section…

…and enable the Hide Categories Without Tracking Technologies setting.

Enabling this setting will have the following effects:

• A category’s toggle in the primary screen of the consent banner will be hidden when it does not contain any registered tracking technologies.

• A category’s explanation and list section in the overview screen of the consent banner will be hidden when it does not contain any registered tracking technologies.

• A category will not be automatically consented to when the toggle for Enable Implicit Consent is enabled.

Once confident and satisfied with your changes, click Save & Publish to enqueue your changes for publication on our CDN.